All Systems Operational

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Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Jul 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:24 UTC

Planned rollout of a new application release Aug 24, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:29 UTC

Planned rollout of a new application release Sep 28, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:30 UTC

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

TIS Downtime in Production
Resolved - Dear Customer,

We have been closely monitoring the situation following the deployment of the fix, and the EU Live environment is currently up and running. Services have remained stable, and we will continue to monitor the platform to ensure ongoing reliability.
Oct 19, 15:27 UTC
Monitoring - Dear Customer,

A fix has now been deployed, and service recovery is progressing. We expect the EU Live environment to return to normal operation shortly. Our teams will continue to closely monitor the platform to ensure stability and will provide further updates if required.
Oct 19, 14:22 UTC
Update - Dear Customer,

Recovery and validation activities are ongoing as we continue to address the issue affecting the EU Live environment. Our teams remain fully engaged, and we will share further updates as soon as possible.
Oct 19, 13:54 UTC
Update - Dear Customer,

We continue to investigate the issue affecting the EU Live environment with the highest priority. Our technical teams remain actively engaged in identifying the root cause and restoring full service. We will provide further updates as soon as more information becomes available.
Oct 19, 12:19 UTC
Investigating - Dear Customer,

We are currently investigating an issue affecting the EU Live environment, which may result in the platform being unavailable or unresponsive. Updates will follow as soon as more information becomes available.
Oct 19, 11:25 UTC

Oct 18, 2026

No incidents reported.

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