All Systems Operational

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Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Jul 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:24 UTC

Planned rollout of a new application release Aug 24, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:29 UTC

Planned rollout of a new application release Sep 28, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:30 UTC

Planned rollout of a new application release Oct 12, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 11:50 UTC

Planned rollout of  Infrastructure Oct 13, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:05 UTC

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

FX Rate Provider
Completed - The scheduled maintenance has been completed.
Sep 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 UTC
Scheduled - One of our FX rate providers, OANDA, has scheduled maintenance on Saturday, September 13th, 2026, from 13:00–17:00 UTC.
During this window, their Exchange Rates API will be temporarily unavailable.
Our platform caches FX rates in advance, so most payments are expected to process normally.
Payments involving a currency pair or value date not already held in our cache may experience delays until the maintenance window ends.
We are monitoring the situation and will update this page if there is any customer-facing impact.
Sep 11, 08:49 UTC

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jul 6, 12:04 UTC

Sep 7, 2026

Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Sep 7, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jul 6, 11:49 UTC
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