All Systems Operational

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Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout on the TIS LIVE infrastructure Jul 5, 2026 16:00-19:00 UTC

Dear Customer,

we are improving the TIS platform.
A short downtime (less than 10 minutes) of the platform is expected while doing so out of business hours.
We apologize for any inconvenience this may cause you.
Posted on Jun 29, 2026 - 13:13 UTC

Planned rollout of a new application release Jul 6, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Dec 09, 2025 - 07:56 UTC

Planned rollout of Infrastructure Jul 7, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 10:26 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 10:19 UTC
Jun 30, 2026

No incidents reported today.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jun 25, 13:23 UTC
Jun 26, 2026

No incidents reported.

Jun 25, 2026
Planned rollout of Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 25, 13:28 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 10:26 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 10:19 UTC
Planned rollout of Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 25, 13:28 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 13:07 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 13:04 UTC
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Jun 22, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Nov 13, 14:39 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
TIS - Issues with Payment Processing
Resolved - Dear Customer,

The incident has been resolved.
Jun 18, 15:15 UTC
Monitoring - Dear Customer,

A fix has been implemented and we are monitoring the system performance.
Jun 18, 14:37 UTC
Investigating - Dear Customer,

We are currently experiencing issues with Payment Processing. This is being investigated with highest priority.
Jun 18, 14:22 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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