All Systems Operational

About This Site

Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Jul 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:24 UTC

Database Maintenance Aug 15, 2026 08:00-11:00 UTC

We will be performing scheduled maintenance on our database infrastructure on Saturday, August 15, 2026, between 09:00 and 12:00 CET. This maintenance covers both our EU and US regions.

This is a routine version upgrade to keep our aurora global database infrastructure secure and up to date.

Expected impact: Minimal. You may experience a brief interruption of a few minutes during the maintenance window as part of the update process. No extended downtime is expected.

Action required: None. No action is needed on your part.

We schedule this work outside of business hours to minimize any impact on your operations. We will post an update here once maintenance is complete.

Posted on Aug 05, 2026 - 07:09 UTC

Planned rollout of a new application release Aug 24, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:29 UTC

Planned rollout of  Infrastructure Sep 7, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 11:49 UTC

Planned rollout of  Infrastructure Sep 8, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 12:04 UTC

Planned rollout of a new application release Sep 28, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:30 UTC

Planned rollout of a new application release Oct 12, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 11:50 UTC

Planned rollout of  Infrastructure Oct 13, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 12:05 UTC

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

Completed - The scheduled maintenance has been completed.
Aug 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Jul 6, 12:03 UTC

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 16:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Jul 6, 11:48 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.