All Systems Operational

About This Site

Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Jul 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:24 UTC

Planned rollout of a new application release Aug 24, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:29 UTC

Scheduled Maintenance: FX Rate Provider Sep 5, 2026 13:00-17:00 UTC

One of our FX rate providers, OANDA, has scheduled maintenance on Saturday, September 5th, 2026, from 13:00–17:00 UTC.
During this window, their Exchange Rates API will be temporarily unavailable.
Our platform caches FX rates in advance, so most payments are expected to process normally.
Payments involving a currency pair or value date not already held in our cache may experience delays until the maintenance window ends.
We are monitoring the situation and will update this page if there is any customer-facing impact.

Posted on Aug 21, 2026 - 13:25 UTC

Planned rollout of  Infrastructure Sep 7, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 11:49 UTC

Planned rollout of  Infrastructure Sep 8, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 12:04 UTC

Planned rollout of a new application release Sep 28, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 12:30 UTC

Planned rollout of a new application release Oct 12, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.

Posted on Jul 06, 2026 - 11:50 UTC

Planned rollout of  Infrastructure Oct 13, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.

Posted on Jul 06, 2026 - 12:05 UTC
Sep 1, 2026

No incidents reported today.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026
Completed - The scheduled maintenance has been completed.
Aug 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 08:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an upcoming infrastructure hotfix deployment.

Service Downtime: We expect no downtime
Functionality Changes: No changes in functionality expected.

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.

Aug 27, 13:23 UTC
Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.