All Systems Operational

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Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Sep 22, 2025 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:30 UTC

Planned rollout of  Infrastructure Sep 23, 2025 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:11 UTC

Planned rollout of a new application release Oct 6, 2025 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:38 UTC

Planned rollout of  Infrastructure Oct 7, 2025 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:20 UTC

Planned rollout of a new application release Oct 27, 2025 13:00-16:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:31 UTC

Planned rollout of  Infrastructure Oct 28, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:12 UTC

Planned rollout of a new application release Nov 10, 2025 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:39 UTC

Planned rollout of  Infrastructure Nov 11, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:21 UTC

Planned rollout of a new application release Nov 24, 2025 13:00-16:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:32 UTC

Planned rollout of  Infrastructure Nov 25, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:14 UTC

Planned rollout of a new application release Dec 8, 2025 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:39 UTC

Planned rollout of  Infrastructure Dec 9, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:22 UTC

Planned rollout of a new application release Dec 22, 2025 13:00-16:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:32 UTC

Planned rollout of  Infrastructure Dec 23, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:14 UTC

Planned rollout of a new application release Jan 12, 2026 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:40 UTC

Planned rollout of  Infrastructure Jan 13, 2026 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:22 UTC
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Sep 15, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 16:30 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Sep 15, 15:33 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jan 22, 14:19 UTC
Sep 8, 2025
Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 16:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Jan 22, 11:37 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Release of Emergency Infrastructure Hotfix
Completed - The scheduled maintenance has been completed.
Sep 5, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 13:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an emergency infrastructure hotfix deployment.

Service Downtime: We expect no downtime
Functionality Changes: No changes in functionality expected.

Customer Required Actions: Customers who have recently (2025-09-05) updated the IP addresses of the TIS SFTP endpoint are advised to contact TIS Product Support for further information. The previous IP addresses will remain operational until further notice from TIS.
Sep 5, 13:09 UTC
Sep 4, 2025

No incidents reported.

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